Managed Services

Our Managed Services may fulfil your support requirements in the day-to-day operations, maintenance of your data Center, network and office environment. Traversit provides specialists such as servers, storage, databases, network, etc.. To enhance operational performance of our Client's IT infrastructures. Traversit Maintenance & Services Support professionals at both onsite or offshore with high availability and efficiently support our client's IT devices such as desktops, notebooks, workstations, servers and storage, etc... Our Lifecycle Management approach drives the standardization in increasing cost benefits, ensure seamless and efficient deployment of IT and reduce costs.

Our IT Managed Services offers a comprehensive suite of services including system setup and installation, annual computer site care programs up to systems operations care. Our state of the art technology and our extensive technical expertise allows IT Solution Systems to provide Managed Services to our clients. One of the service - IT Solution Systems Support - is designed to give your company the critical technical support and monitoring that will maximize your network's availability, performance and stability at a flat rate with no hidden charges.

Beyond improved employee productivity; you and your business will experience these additional benefits:

  • Smoother running network
  • Safeguarding of your data
  • Extended PC life
  • Prevention of time draining, bandwidth hogging applications (Facebook, MySpace, iTunes, etc.)
  • Real time response
  • Elimination of annoying spam, pop-ups, and spyware
  • Auditing and reporting of your hardware and software

With IT Solution Systems Support our goals are nothing short of a remarkable reduction in your total cost of technology ownership and in your technology-induced stress level.

A leading business outsourcing service provider in Asia Pacific, IT Solution Systems offers a comprehensive suite of managed services that frees up our customers' limited resources to concentrate on their core business, leading to cost savings and increased operational efficiency.

Systems Administration:

  • Installation, configurations and maintenance of Unix/Wintel systems.
  • Building, configuration and troubleshooting of servers, printers, desktop hardware & other IT devices.
  • Designing, implementing and managing Active Directory, Web servers, Print Servers, DNS/DHCP, etc
  • Maintaining maximum availability of supported services for users.
  • Preparing disaster recovery, closing security loopholes and access levels.
  • Ensuring adequate antivirus protection & solutions are maintained and updated.
  • Producing documentation on operational, system and user procedures & guidelines.

Network Administration:

  • Network Design, configure & implementation of Network, Firewall and Wireless devices
  • Administration of Firewalls, Load Balancer, LAN & WAN Network devices
  • Perform WAN links capacity planning and migration
  • Manage and maintain internetwork Core routers, switches, Firewalls, IPS, SNMP servers and Firewall equipment.
  • Manage wireless LAN controller, AP, VPN devices.
  • Design networks for customer requirements and polices
  • Designing IP Data and voice Network, Monitoring LAN & WAN traffic using monitoring tools
  • Maximizing Network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization

Database Administration:

  • Develop, Database structures and implement standards, guidelines and operational policies and procedures
  • Review & Monitor performance, maintenance and utilities associated with each structure
  • Review application's access to the database structures
  • Involve in Database migrations, testing and deployment.
  • Monitor and tune memory usage for MySQL/MS SQL/Oracle databases
  • Review necessary storage media and recommend appropriate technologies & implement if necessary
  • Implementing backup, recovery strategies, purge/archive criteria where required
  • Evaluate and test new features/functionality

Deployment Services

Traversit can help getting new equipment and systems up faster, so you can start taking advantage of IT benefits sooner. From our site surveys to installation, our deployment experts ensure projects go smoothly and that equipment is running at its best. Our professionals are dedicated to customer service, timely execution and the development of cost-effective solutions.

Traversit's deployment services methodology focuses on the planning, design and implementation of your technology investments using proven, project-based practices and methodologies. Our skillful staff maintains certifications from major manufacturers and meet continuing education requirements on an ongoing basis to ensure that you'll receive the latest and greatest in technology solutions.

IT Monitoring Services

Traversit Offers a completely outsourced IT monitoring, so you can get on with managing your business. Our Pre-emptive monitoring - a "health screening" using industry proven tools which informs your IT team of potential disruptions. You will be paying us based on Utilization on the Go.

Our Flexible tools will fit all business needs, easily customizable frameworks and interfaces. We provide combined performance, availability, event and impact management with predictive analytics. Our monitoring systems enables Critical system warnings and reports are sent by email, SMS, audio alarms or pop-up windows.

Managed Security Services

Traversit understands that Managed Security Services have special technology demands and support requirements for our customers. Our experienced professionals with backgrounds in MSSP operations, product development, and training to manage our industry-leading partner program.